We are committed to ensuring your satisfaction with every purchase from ElegantAlpha. Please take a moment to review our comprehensive Return & Refund Policy.

7-Day Return Policy: You have a 7-day window from the date of receiving your item to initiate a return. To qualify, the item must be in its original condition, unused, with tags, and in the original packaging. A valid receipt or proof of purchase is required for all returns.

To start the return process, please contact us at help@elegantalpha.com. Once your return is approved, we will provide a return shipping label and detailed instructions on where and how to send the package. Items returned without prior authorization will not be accepted.

Feel free to reach out to us at help@elegantalpha.com for any questions regarding the return process.

Damages and Issues: Upon receiving your order, please inspect the items promptly. If you discover any defects, damages, or receive an incorrect item, contact us immediately. We will assess the issue and take appropriate measures to rectify it.

Exceptions / Non-Returnable Items: Certain items are non-returnable, including perishable goods, custom products, and personal care items. Additionally, we cannot accept returns for hazardous materials, flammable liquids, or gases. If you have concerns about a specific item, please contact us for clarification.

Please note that sale items and gift cards are not eligible for returns.

Exchanges: For a swift exchange process, return the item you have, and upon acceptance of the return, make a separate purchase for the desired item.

Refunds: Upon receiving and inspecting your return, we will notify you of the refund approval status. If approved, the refund, minus the return shipping fee (excluding damaged or faulty items), will be automatically processed to your original payment method. Please be aware that it may take some time for your bank or credit card company to finalize the refund.

In cases where returns are initiated by customers for reasons unrelated to faulty items within 7 days, the original shipping fees, return shipping costs, and associated expenses may not be refunded. The refunded amount will be adjusted to account for the shipping cost deduction.

Thank you for choosing ElegantAlpha. If you have any further inquiries or require assistance, don't hesitate to contact us.

Flawr Cosmetics: Ingredients Sourced From Canada

Formulated with viaGlamour.com
avocado-oil viaGlamour private-label cosmetics

avocado oil

Avocado Oil deeply penetrates in the skin and provides comfort and nutrition to lips.

vitamin-e viaGlamour private-label cosmetics

vitamin e

Vitamin E help to soothe and even the appearance of skin tone.

jojoba-oil viaGlamour private-label cosmetics

jojoba oil

Jojoba Oil form a barrier that effectively locks the moisture in and keeps the skin soft and supple.

coconut-oil viaGlamour private-label cosmetics

coconut oil

Coconut Oil create a barrier and lock in moisture so your lips remain free of cracks.

multi-peptide-complex viaGlamour private-label cosmetics

multi peptide complex

A dual peptide system composed of chains of amino acids that promotes the formation of new collagen.

sugar-crystals viaGlamour private-label cosmetics

sugar crystals

It gently buffs away dry flakes with sugar crystals and natural humectants, while conditioning chapped lips.

botanical-extracts viaGlamour private-label cosmetics

botanical extracts

Botanical Extracts has strong activity regenerating and repairing connective layer, especially on wrinkles.

grape-seed-oil viaGlamour private-label cosmetics

grape seed oil

Grape Seed Oil is full of antioxidants which nourishes the skin.

shea-butter viaGlamour private-label cosmetics

shea butter

Formulated with Organic Shea Butter and Coconut Oil which moisturizes, softens and heals dry, damaged skin.

vitamin-c viaGlamour private-label cosmetics

vitamin c

Best-selling vegan liquid lipstick formulas are infused Vitamin C, Vitamin E, and natural avocado oil.

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