FAQ
Q. Where do you ship from?
A. We ship from our partnered warehouses in the US, Canada, UK, Australia, India & China. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.
Q. How long will it take for my items to arrive?
A. It will usually take 7-26 business days for all orders to arrive in the US, Canada, UK, Australia, India, China etc. Shipping times vary from product-to-product; based on demand and shipping location.
Q. How long will it take to receive a tracking number?
A. It will take about 2-5 business days.
Q. Where can I place an order from?
A. You can place an order from any country, we ship Worldwide.
Q. Where is you company located?
A. We have offices in the beautiful countries: Canada and India; Supply warehouses in: USA; High-Quality vendor contacts in: Canada, India and China.
Q. Which currency will I be charged in?
A. We processes orders in USD, AUD, CAD, EURO, INR and GBP based on the currency with which you added products to your cart. If you complete your checkout via PayPal, then you will checkout using USD currency converted at the latest exchange rate automatically.
Q. Will I receive a confirmation number when I place my order?
A. Yes, all customers will receive an order number after placing their orders.
Please contact us if you don't receive one within 24 hours.
Q. Who can I contact if I have a problem with my order?
A. All inquiries can be forwarded to help@elegantalpha.com.
Q. How can I pay?
A. We accept all Major Credit Cards: Visa, Mastercard, Discover, Amex, also Google pay and Paypal.
Q. Is Checkout on this site safe and secure?
A. You can be absolutely sure that all purchases here are safe and secure.
Q. If I enter my email address will you sell my information?
A. We do not sell our customers information. Emails are strictly for follow-up and to send newsletters of our promotions and coupons for discounts.
Q. Will I (the customer) have to pay customs?
A. For most countries you will not have to pay customs, but it depends where are you located and if you order more than 1 piece.
Flawr Cosmetics: Ingredients Sourced From Canada
avocado oil
Avocado Oil deeply penetrates in the skin and provides comfort and nutrition to lips.
vitamin e
Vitamin E help to soothe and even the appearance of skin tone.
jojoba oil
Jojoba Oil form a barrier that effectively locks the moisture in and keeps the skin soft and supple.
coconut oil
Coconut Oil create a barrier and lock in moisture so your lips remain free of cracks.
multi peptide complex
A dual peptide system composed of chains of amino acids that promotes the formation of new collagen.
sugar crystals
It gently buffs away dry flakes with sugar crystals and natural humectants, while conditioning chapped lips.
botanical extracts
Botanical Extracts has strong activity regenerating and repairing connective layer, especially on wrinkles.
grape seed oil
Grape Seed Oil is full of antioxidants which nourishes the skin.
shea butter
Formulated with Organic Shea Butter and Coconut Oil which moisturizes, softens and heals dry, damaged skin.
vitamin c
Best-selling vegan liquid lipstick formulas are infused Vitamin C, Vitamin E, and natural avocado oil.
